Terms of Service
Last updated: February 2026
1. Acceptance of Terms
By accessing or using our telehealth platform and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Description of Services
We provide a telehealth platform that connects patients with licensed healthcare providers for consultations, prescriptions, and ongoing care management. Our services include but are not limited to online consultations, prescription management, medication delivery coordination, and patient health monitoring.
3. Eligibility
You must be at least 18 years of age and a resident of a state where our services are available. You must provide accurate, complete information when creating an account and during any medical consultations.
4. Medical Disclaimer
Our platform facilitates healthcare services but is not a substitute for in-person medical care when such care is needed. In case of a medical emergency, call 911 or go to the nearest emergency room. Healthcare providers on our platform exercise independent medical judgment.
5. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized access. You must not share your account or use another person's account.
6. Payment Terms
Fees for services are displayed before purchase. Payments are processed securely through our payment provider. Refund policies are provided at the time of purchase and vary by service type.
7. Intellectual Property
All content, features, and functionality of our platform are owned by us and are protected by copyright, trademark, and other intellectual property laws.
8. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
9. Termination
We reserve the right to suspend or terminate your account for violations of these terms. You may terminate your account at any time by contacting support.
10. Changes to Terms
We may update these terms from time to time. Continued use after changes constitutes acceptance of the modified terms.
11. Contact
Questions about these Terms? Contact us at support@eonpro.io.